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Service Orientation

We perceive ourselves not to be in manufacturing but service industry.

 

We are into B2B business, and we have a realisation of our responsibilities towards our customers. The quality of our product determines the quality that they provide to the end customer. As a manufacturer of FIBC, we endeavour to provide the right solution to our customers to benefit from the most viable product design, finance, and logistics solutions.

 

We also understand that our timely delivery will ensure that a consumer enjoys a safe and damage-free product, just when needed. In addition, we ensure that we are flexible and have quick response-ability to meet all product-related demands of our customers.

 

Our quality strategy is to maintain the company’s reputation by constantly meeting and exceeding customer expectations on every occasion. Consistently maintaining the highest quality standards is the principal consideration for dealing with any manufacturer or supplier.

 

We ensure that all quality specifications are agreed to and clarified by both customers and suppliers before proceeding further with the procurement process and secure delivery of defect-free quality products always on time.

Why Us?

As packaging partners, we always commit ourselves to the fullest for every order, whether large or small, equally to ensure total quality products and reduce variation. Furthermore, we will strive to constantly improve our quality, cost, delivery and service levels to obtain customer satisfaction.

 

We strongly believe in superior quality and operational efficiency in manufacturing and supplying to ensure long-term benefits for our customers.

 

Service orientation is imperative at IGC, as we understand what importance it holds in the industry.

 

In this era of competitive space, certain things make us stand out:

  • Customisation: Our biggest USP. We understand that every consumer has different requirements and we are committed to understand the needs and act on them.

  • We maintain a neat and clean hygienic environment by trying to follow ISO 22000 and adhere to the quality needs of the packaging industry.

  • At IGC, we have a testing facility and quality check for quality assurance.

  • ISO Certification

  • Separate changing and sanitation room for personnel

  • Well equipped latest machinery to be run by highly trained operators

  • Adequate measures are taken to prevent production and storage space from the entry of insects, pests, worms, varmints and rodents.

  • Rainwater harvesting and proper drainage system

  • Green factory - surrounded by trees and plants, solar energy generation for office electricity consumption)

 

We look forward to building long-term strategic partnerships with our customers who require us to base this cooperation on sustained stable quality, keen service, and timely delivery

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Regd. Office

A-45, Vistara Township, A Block, Mayakhedi, A.B. Road Bypass, Indore 452007 MP, India

+91-9981572228 mp.singh@igcgroup.org

Factory

Survey No. 8, Rahukhedi

Center Point, Teh - Sanwer, Dist - Indore 453771 Madhya Pradesh, India

Inquiries

For any inquiries, questions or commendations,

please call: +91 99815 72228

© 2021 by IGC Petrochem. All rights reserved.

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